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They say the customer is always right, but this list of hilarious complaints may say otherwise. Here are some of the most...

Focusing on customer satisfaction is the key to success in any business. Here are 5 customer feedback management systems you...

Your staff are the face of the brand, as they’re the first people customers see. So, here’s how to train staff on good customer...

A negative review can be upsetting to see, but it’s not always a bad thing. Here’s how to turn a negative online review into a...