Cancel an order
FREE SHIPPING on all styles, Use Code DECFS172 at checkout. offer ends 31st December. *online retail orders only

Cancel an order

If you want to cancel your order, please fill in the form below.

I/We hereby give notice that I/we cancel my/our contract of sales of the following goods

PRODUCT NAME CODE SIZE REASON FOR CANCELLATION

PRODUCT NAME CODE SIZE REASON FOR CANCELLATION

PRODUCT NAME CODE SIZE REASON FOR CANCELLATION

PRODUCT NAME CODE SIZE REASON FOR CANCELLATION

Ordered on:
Received on:

Order Number:
Customer Name:
Customer Email:
Customer Address:
Return Method: (Please tick box)  via post office/courier at your own expense
 via SFCE returns service at charge of €9/£8



RIGHT OF WITHDRAWAL

You have the right to cancel order within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day:

a) in the case of a sales contract: on which you acquire, or a third party other than the carrier and indicated by you, acquires physical possession of the goods;

b) in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately: on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good;

c) in the case of a contract relating to delivery of a good consisting of multiple lots or pieces: on which you acquire or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece;

d) in the case of a contract for regular delivery of goods during a defined period of time: on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the first good.

To exercise your right of withdrawal, you must inform us at Shoes For Crews (Europe) Ltd. 4135 Atlantic Avenue, Westpark Business Campus, Shannon, Co. Clare, Ireland. Tel: 00353 61 479200 (please see the bottom of the page for national phone numbers) Fax: 00353 61 36 29 29 e-mail: queries@sfceurope.com of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

You may use the above cancelation form attached, but it is not obligatory. You can also electronically fill in and submit the above cancelation form or any other unequivocal statement, being a letter, fax or email. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal (e.g. via email) within three working days.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

EFFECTS OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earliest.

You shall send back the goods to Shoes for Crews (Europe) Ltd. C/o Geodis Logistics Netherlands B.V. Columbusweg 33A, 5928 LA Venlo, Trade Port West 9039 The Netherlands or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. If you utilize the services provided by SFCE, you agree that- the charge will be 9 EURO for up to 4 pairs, deducted from your refund. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristic and functioning of the goods.


TO CONTACT SFCE DIRECTLY BY PHONE:



BY FAX:

All Countries 00353 61 36 29 29

Making Every Step Easy

Easy to shop, easy to exchange, easy on your wallet

60 day hassle-free returns

Not feeling it? No worries. You have up to 60 days from your original purchase date to change your mind. If you don't love your shoes, and they are in resalable condition,  get a free exchange and use easy returns, no questions asked.

Easy Exchanges

Need to change your size, or prefer another style, no problem with our 60 day easy exchanges.

QuickShip Delivery Service

We know you don't want to wait to start your new job. We'll deliver your shoes within 4 days to any business address.

SFCE uses cookies to enhance your browsing experience and to create a secure and effective website for our customers. By using this site you agree that we may store and access cookies on your device, unless you have disabled your cookies.