Frequently Asked Questions

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Market leading footwear designer & manufacturer
Patented Slip Resistant Outsole
Used in 100,000 + workplaces
60+ SRC Rated styles

Frequently Asked Questions


What makes Shoes For Crews the most slip-resistant?

Why are some soles more slip-resistant than others?

Are all 'safety shoes' slip-resistant?

Does 'oil-resistant' mean the same as slip-resistant?

How long will the Shoes For Crews sole last?

Are your soles guaranteed not to slip?

What are your shoes made of?

What shoe size should I order?

Can I exchange my shoes for a different size or style?

How do I return my Shoes For Crews shoes for an exchange or refund?

When will I receive my refund?

Is this website secure?

Do I have to login with a username & password to order?

How do I apply a special promotion or offer from my catalogue to my Web order?

What do I do if there is a problem with my order?

How do I request the latest free Shoes For Crews catalogue?






What makes Shoes For Crews the most slip-resistant?

Our sole is created with a combination of a special rubber compound and patented tread design providing for maximum slip-resistance. The unique rubber compound grips the microscopic roughness of the floor surface, while the grid-pattern channels the liquids out from under the shoe sole. We have test results to confirm the superiority!



Why are some soles more slip-resistant than others?

Among other factors, different sole compounds and tread designs create different coefficients of friction. Therefore, some grip the floor better than others.



Are all 'safety shoes' slip-resistant?

No. Only those labelled as slip-resistant have/exhibit slip resistant characteristics in varying degrees of effectiveness. SFC beats industry standards by over 100%.



Does 'oil-resistant' mean the same as slip-resistant?

No. Generally oil resistant refers to the shoe's upper material. However, our shoes are oil resistant as well as slip resistant on both wet and greasy or oily surfaces.



How long will the Shoes For Crews sole last?

It depends on a number of factors, including how you use your shoes. Customers have claimed that the soles of our shoes have lasted anywhere from 6 months to a year! And, we guarantee your satisfaction with our easy returns policy.



Are your soles guaranteed not to slip?

Please remember that NO sole is 100% slip-proof. Our soles are slip-resistant which means that they help to reduce slip and fall accidents. It is important to combine Shoes For Crews with proper floor maintenance to achieve maximum slip and fall incident reduction.



What are your shoes made of?

SFCE shoes are made of leather and mesh and our Froggz and Wellingtons are made of EVA and polyurethane. All materials used are high quality materials combined with the slip-resistant rubber outsole.



What shoe size should I order?

Sizes vary among different manufacturers. We recommend that you order the size that normally fits you best. Shoes For Crews footwear tries to maintain consistent sizing for all of our different styles, and our sizes run true to U.K. and European sizing standards. Don't hesitate to reference our sizing chart by CLICKING HERE for your help. If your shoes do not fit, don't worry! You are covered by our easy returns policy.



Can I exchange my shoes for a different size or style?

Yes. If you are not satisfied with your shoes for any reason or they do not fit, you can exchange your shoes within 60 days of your purchase date.



How do I return my Shoes For Crews for an exchange or refund?

Contact SFCE customer service on + 353 61 479 200 to provide us with details of the return/ exchange or log on to SFCE returns website by CLICKING HERE



When will I receive my refund?

Please allow approximately 5 to 10 business days after returned item or items are received at our warehouse for us to process your refund. If you would like to check on the status of your return or exchange, you can contact our Customer Service Department on + 353 61 479 200 or you can track your return on-line by CLICKING HERE



Is this website secure?

We want you to feel completely secure when ordering on our website. When you place orders or access your personal information, we offer the use of a secure server. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet into our databases. Our website is secured with SSL encryption and is certified with Comodo Secure! This program guarantees that your personal information is being transmitted in secure (encrypted) form to a Shoes For Crews Web server, not to some unknown or unauthorized server.



Do I have to login with a username & password to order?

Retail customers do not have to login to place an order on SFCE website. Billable account members however are advised to login to order through their own respective account. If you would like to set up an account with SFCE please don't hesitate to call our Customer Service Department on + 353 61 479 200



How do I apply a special promotion or offer from my catalogue to my Web order?

When you proceed to checkout, there is a space for your key code at the top of the page when you are entering your billing address. To redeem a special offer from a catalogue or special promotion, you must enter the key code from your catalogue or the key code for the special offer. This is the code located on the back of your mailing catalogue or on the top of an e-zine.



What do I do if there is a problem with my order?

Please contact our Customer Service Department on + 353 61 479 200. Our professional customer service representatives are available from 7am till 18 pm to assist you. We have English, German, French, Polish and Spanish speaking representatives that will be happy to help!



How do I request the latest free Shoes For Crews catalogue?

Download Catalogue from the website or call our customer service representative on+ 353 61 479 200and our latest catalogue will be on its way!!!



If you have any other questions, please do not hesitate to contact SFCE customer service on + 353 61 479 200

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